IT ops & help desk
Multi-year support and ops history: ticketing, endpoint/imaging, Active Directory–style identity work, and ITAM in healthcare-adjacent settings (including FreshService and HIPAA-aware workflows).
About · Hire
North Richland Hills / Fort Worth, TX · Open to fully remote
I’m Maurice Williams, founder of Cyaniz Labs, LLC. I work across three practical lanes: hands-on IT operations and help desk, financial crimes / AML-adjacent case work from Wells Fargo, and digital marketing leadership — including building Cyaniz Labs as an indie product studio.
Cyaniz Labs publishes focused Android apps (many currently in closed testing) and public Play privacy policy HTML for those listings. That documentation set is the concrete public artifact — not a claim of open-sourced app code or invented traction metrics.
Background
Multi-year support and ops history: ticketing, endpoint/imaging, Active Directory–style identity work, and ITAM in healthcare-adjacent settings (including FreshService and HIPAA-aware workflows).
Wells Fargo Financial Crimes Specialist 2 experience: fraud monitoring, SAR-related process, investigation workflows, and high-volume customer fraud frontline work as a Phone Banker. Honest framing: strong fraud / financial-crimes foundation; not a current full-time KYC investigator title.
Remote marketing leadership (including a distributed team), campaign and growth ownership, plus Cyaniz Labs indie apps and publisher privacy write-ups.
Public documentation
Publisher privacy policy pages for Cyaniz Labs apps — HTML policies only. Useful proof of documentation discipline for compliance-adjacent and IT roles. Does not include app source code.
Open privacy portfolio →Looking for products? The studio also sells a small printable operator kit and lists Android apps (many in closed testing) on the apps page. This About page is the resume-friendly path — start here for hiring conversations.